Date | Media Outlet | Article | Link |
8/12/2022 | AiIExpress | Restocking robots deployed in 300 Japanese convenience stores | https://aiexpress.io/restocking-robots-deployed-in-300-japanese-convenience-stores/ |
8/11/2022 | AiTimes | AI robot part-time job’ appears in Japanese convenience stores | http://www.aitimes.com/news/articleView.html?idxno=146324 |
8/31/2022 | Associated Press | Robot that stocks drinks is newest thing at the corner store | https://apnews.com/article/technology-japan-tokyo-376b88f6503461497d94df46cc9c5d8c |
8/10/2022 | AZoRobotics | Telexistence Announces Mass Production of AI Robot to be Installed in Japan’s 300 FamilyMart Stores | https://www.azorobotics.com/News.aspx?newsID=13156 |
8/9/2022 | Bloomberg News | Robot Arms Are Replacing Shelf Stockers in Japan’s Stores | https://www.bloomberg.com/news/articles/2022-08-10/robot-arms-are-replacing-shelf-stockers-in-japan-s-stores |
8/11/2022 | Business Focus | Labor shortage Family Mart deploys robots to save 10 hours of staff cost per day | https://businessfocus.io/article/207303/%E6%97%A5%E6%9C%AC-%E5%85%A8%E5%AE%B6-%E4%BE%BF%E5%88%A9%E5%BA%97-%E6%A9%9F%E5%99%A8%E4%BA%BA |
8/10/2022 | Business Insider Japan | Introduced Famima “AI display robot” to 300 stores nationwide in late August. How far will labor saving go? | https://www.businessinsider.jp/post-257819 |
8/10/2022 | Business Next Media | The whole family in Japan introduces a replenishment robot! Strive to open thousands of unmanned stores in 2024 to solve the labor shortage | https://www.bnext.com.tw/article/71155/japan-familymart-restocking-robot-labor-cost0810 |
8/15/2022 | C&I – Convenience & Impulse Retailing | Robots to restock shelves in Japanese convenience stores | https://www.c-store.com.au/robots-to-restock-shelves-in-japanese-convenience-stores/ |
8/26/2022 | Canaltech | Robots will replace drinks on store shelves in Japan | https://canaltech.com.br/robotica/robos-vao-repor-bebidas-em-prateleiras-de-lojas-no-japao-223991/ |
8/9/2022 | CNET Japan | [Telexistence] Launched nationwide introduction of artificial intelligence robot “TX SCARA” for FamilyMart | https://japan.cnet.com/release/30747077/ |
8/12/2022 | CNET Japan | Beverage refilling robot-FamilyMart to introduce AI robot “TX SCARA” to 300 stores | https://japan.cnet.com/article/35191823/ |
8/10/2022 | Convenience Store | Robot shelf stackers introduced to Japanese convenience chain | https://www.conveniencestore.co.uk/your-business/robot-shelf-stackers-introduced-to-japanese-convenience-chain/670355.article |
8/11/2022 | CyberNews | Robots hired to stock shelves in Japan’s stores short of staff | https://cybernews.com/news/robots-hired-to-stock-shelves-in-japans-stores-short-of-staff/ |
8/15/2022 | Digital Hungary | The merchandisers in this chain of stores are being replaced by robots | https://www.digitalhungary.hu/e-volution/Robotokra-cserelik-az-arufeltoltoket-ebben-az-aruhazlancban/17242/ |
8/23/2022 | DIME | FamilyMart introduces Telexistence’s beverage replenishment AI robot “TX SCARA” to 300 stores in urban areas | https://dime.jp/genre/1451217/ |
8/14/2022 | disruptivetechasia.com | AI Flying Off the Shelves: Restocking Robot Rolls Out to Hundreds of Japanese Convenience Stores | https://disruptivetechasia.com/big_news/ai-flying-off-the-shelves-restocking-robot-rolls-out-to-hundreds-of-japanese-convenience-stores/ |
8/16/2022 | Emerce | Experiment met winkelrobot Delhaize krijgt een vervolg | https://www.emerce.nl/nieuws/experiment-winkelrobot-delhaize-krijgt-vervolg |
9/1/2022 | Entrepreneur Magazine | Meet the Robot in Tokyo Helping the Worker Shortage | https://www.entrepreneur.com/article/434550 |
8/10/2022 | FierceElectronics | Telexistence robots to restock shelves at convenience stores in Japan | https://www.fierceelectronics.com/sensors/telexistence-robots-restock-shelves-convenience-stores-japan |
8/29/2022 | Forbes | Forbes Asia 100 To Watch 2022 | https://www.forbes.com/sites/forbesasiateam/2022/08/29/forbes-asia-100-to-watch-2022/ |
8/21/2022 | Forbes | You Can Now Use WhatsApp On Windows Without Your Phone…And Other Small Business Tech News This Week | https://www.forbes.com/sites/quickerbettertech/2022/08/21/you-can-now-use-whatsapp-on-windows-without-your-phoneand-other-small-business-tech-news-this-week/ |
9/1/2022 | Fox Business | Robots that stock drinks at convenience stores aim to automate all ‘boring jobs done by humans’ | https://www.foxbusiness.com/technology/robots-that-stock-drinks-convenience-stores-aim-automate-all-boring-jobs-done-humans |
8/29/2022 | Geeky.News | Japan: Telexistence to install refill robots in 300 convenience stores | https://geeky.news/japan-telexistence-to-install-refill-robots-in-300-convenience-stores/ |
9/1/2022 | Germanic | The latest in the shop around the corner: a robot that has drinks in stock | https://germanic.news/das-neueste-im-laden-um-die-ecke-ein-roboter-der-getranke-auf-lager-hat/ |
8/20/2022 | Harian Metro | Robots ‘change’ human workers | https://www.hmetro.com.my/global/asia/2022/08/873570/robot-ganti-tugas-pekerja-manusia |
9/1/2022 | Hindustan Times | This robot ‘works’ in convenience stores in Japan: All you need to know about TX SCARA | https://www.hindustantimes.com/technology/this-robot-works-in-convenience-stores-in-japan-all-you-need-to-know-about-tx-scara-101662006567475.html |
8/10/2022 | Hipertextual | This Japanese robot can replace supermarket stockers | https://hipertextual.com/2022/08/robot-japones-reemplazara-reponedores-de-supermercados |
8/10/2022 | Ice | The end for the employees of the marketing chains? A new development in Japan is already on the way | https://www.ice.co.il/social/news/article/876185 |
8/12/2022 | IEEE Spectrum | Video Friday: Robots Stock Up | https://spectrum.ieee.org/video-friday-robots-stock-up |
8/9/2022 | Impress Watch | Famima deploys 24-hour “convenience store display robots” to 300 stores | https://www.watch.impress.co.jp/docs/news/1431556.html |
8/11/2022 | InforChannel | Nvidia-powered robots fill shelves in Tokyo | https://inforchannel.com.br/2022/08/11/robos-com-tecnologia-nvidia-abastecem-prateleiras-em-toquio/ |
8/24/2022 | InforChannel | Stock replenishment robot arrives at hundreds of Japanese convenience stores | https://inforchannel.com.br/2022/08/24/robo-de-reposicao-de-estoque-chega-a-centenas-de-lojas-de-conveniencia-japonesas/ |
9/1/2022 | IoT World Today | Drink-Stocking Robots Help Convenience Store Chain | https://www.iotworldtoday.com/2022/09/01/drink-stocking-robots-help-convenience-store-chain/ |
8/25/2022 | IT Forum 365 | Robots start working in convenience stores in Japan | https://itforum.com.br/noticias/robos-passam-a-trabalhar-em-lojas-de-conveniencia-no-japao/ |
8/9/2022 | IT Media | “Beverage display robot” expands to 300 stores at Family Mart, aiming for “zero replenishment work by people” | https://www.itmedia.co.jp/news/articles/2208/10/news100.html |
8/19/2022 | iThome | Retail IT Bi-Weekly Report No. 6: The whole family in Japan introduces an automatic replenishment robot, which saves the labor of replenishing 1,000 bottles of beverages per day | https://www.ithome.com.tw/news/152610 |
8/10/2022 | Jiemian.com | FamilyMart in Japan will use robots to automatically replenish stock, which can reduce the daily working hours of store staff by nearly 20% | https://www.jiemian.com/article/7888328.html |
8/11/2022 | Jornal da Record | Convenience stores in Japan start hiring robots as stockists | https://noticias.r7.com/tecnologia-e-ciencia/lojas-de-conveniencia-no-japao-passam-a-contratar-robos-como-estoquistas-11082022 |
9/4/2022 | La Presse | Scientific news in small doses | https://www.lapresse.ca/actualites/sciences/2022-09-04/l-actualite-scientifique-a-petites-doses.php |
9/5/2022 | Lega Nerd Magazine | Robot salespeople stocking the shelves | https://leganerd.com/2022/09/05/commessi-robot-che-riforniscono-gli-scaffali/ |
9/14/2022 | Mundo en Línea | Artificial Intelligence helps to not run out of stock and better customer service in mini-markets | https://mundoenlinea.cl/2022/09/14/la-inteligencia-artificial-ayuda-a-no-agotar-existencias-y-una-mejor-atencion-a-clientes-en-los-minimercados/ |
9/7/2022 | NACS Convenience | The TX SCARA takes on the routine task of restocking the beverage cooler amid a labor shortage. | https://www.convenience.org/Media/Daily/2022/Sep/7/6-Robots-Go-to-Work-in-Japanese-C-Stores_Tech |
8/12/2022 | Natural News | Robots replacing shelf stockers in Japanese convenience store chain | https://www.naturalnews.com/2022-08-12-robots-replacing-shelf-stockers-japanese-convenience-store.html |
8/9/2022 | New York Post | A robotics company is hiring restocking robots in 300 grocery stores in Japan | https://nypost.com/2022/08/09/a-robotics-company-is-hiring-restocking-robots-in-300-grocery-stores-in-japan/ |
8/10/2022 | Noticias RCN | In Japan they replace supermarket employees with a robot | https://www.noticiasrcn.com/tecnologia/reemplazan-a-empleados-de-supermercados-con-un-robot-426353 |
8/10/2022 | O Globo | The end of the stockist: robots leave industrial warehouses and arrive at stores in Japan | https://oglobo.globo.com/economia/negocios/noticia/2022/08/o-fim-do-estoquista-robos-saem-de-depositos-industriais-e-chegam-as-lojas-do-japao.ghtml |
8/18/2022 | Oddity Central | Japanese Convenience Stores Introduce AI-Powered Shelf-Stocking Robots | https://www.odditycentral.com/news/japanese-convenience-stores-introduce-ai-powered-shelf-stocking-robots.html |
8/11/2022 | PetrolPlaza | FamilyMart to deploy stocker robots across retail network in Japan | https://www.petrolplaza.com/news/30628 |
8/10/2022 | Popular Science | 300 Japanese stores will be reshelved by robot arms next month | https://www.popsci.com/technology/japan-robot-arms-reshelve-store/ |
8/10/2022 | Portal Mie | Robots will be used in FamilyMart stores to replenish shelves | https://portalmie.com/atualidade/2022/08/robos-serao-usados-em-lojas-da-familymart-para-reabastecer-prateleiras/ |
8/10/2022 | Qubit | ROBOTS ARE REPLACING GOODS LOADERS AT JAPAN’S SECOND LARGEST CHAIN OF STORES | https://qubit.hu/2022/08/10/robotokra-cserelik-az-arufeltoltoket-japan-masodik-legnagyobb-uzletlancanal |
8/10/2022 | Robotics & Automation | Telexistence to install AI re-stocking robots in 300 convenience stores across Japan | https://roboticsandautomationnews.com/2022/08/10/telexistence-to-install-ai-re-stocking-robots-in-300-convenience-stores-across-japan/54014/ |
8/10/2022 | Robotics & Innovation | Telexistence restocking robot rolls out to hundreds of Japanese convenience stores | https://www.roboticsandinnovation.co.uk/video/telexistence-restocking-robot-rolls-out-to-hundreds-of-japanese-convenience-stores.html |
8/11/2022 | Robotics 24/7 | Powered by NVIDIA’s AI, Telexistence Robots to Restock Japanese Convenience Stores | https://www.robotics247.com/article/powered_by_nvidias_ai_telexistence_robots_to_restock_japanese_grocery_stores |
8/11/2022 | Rosario3 | This is how the robot that replaces the refrigerators of a supermarket works: it is being tested in an international chain | https://www.rosario3.com/tecnologia/Asi-funciona-el-robot-que-repone-las-heladeras-de-un-supermercado-se-esta-probando-en-una-cadena-internacional-20220810-0047.html |
9/8/2022 | Sanook | Japan has started using robots to stock items at convenience stores. | https://www.sanook.com/hitech/1564545/ |
8/11/2022 | Smart Cities Electronics | AI flying off the shelves: Restocking robot rolls out to hundreds of Japanese convenience stores | https://smartcitieselectronics.com/ai-flying-off-the-shelves-restocking-robot-rolls-out-to-hundreds-of-japanese-convenience-stores/ |
8/15/2022 | Sohu | Japanese company deploys robots to help convenience stores restock, powered by Nvidia | sohu.com/a/577008174_115831 |
8/9/2022 | South China Morning Post | Robot shelf-stackers replace human workers at FamilyMart stores in Japan | https://www.scmp.com/news/asia/east-asia/article/3188355/robot-shelf-stackers-replace-human-workers-familymart-stores |
8/29/2022 | Synapse AI | Japan: Telexistence will install replenishment robots in 300 convenience stores | https://www.actuia.com/actualite/japon-telexistence-va-installer-des-robots-de-reapprovisionnement-dans-300-magasins-de-proximite/ |
8/11/2022 | Taxi | Japanese Convenience Stores Employ Robots To Address Labor Shortage | https://designtaxi.com/news/419883/Japanese-Convenience-Stores-Employ-Robots-To-Address-Labor-Shortage/ |
8/10/2022 | Tech Times | Japanese Stores Deploy A Fleet of ‘AI-Driven Robots’ To Replace Shelf Stockers | https://www.techtimes.com/articles/278997/20220810/japanese-stores-deploy-fleet-ai-driven-robots-replace-shelf-stockers.htm |
8/14/2022 | Tech Wire Asia | Robots to restock FamilyMart shelves in Japan | https://techwireasia.com/2022/08/robots-to-restock-familymart-shelves-in-japan/ |
8/12/2022 | Techable | Leave beverage refilling to the AI robot! Operation at 300 Family Mart stores from late August | https://techable.jp/archives/184013 |
8/19/2022 | Techbang | Let the clerk concentrate on serving customers at the counter. FamilyMart in Japan has begun to introduce TX SCARA robots to replenish the shelves. | https://www.techbang.com/posts/99037-artificial-intelligence-has-become-super-sought-after-hundreds |
8/18/2022 | TechEBlog | Telexistance Partners with Family Mart to Introduce AI Restocking Robots at 300 Convenience Stores in Japan | https://www.techeblog.com/telexistance-family-mart-ai-restocking-robots-tx-scara/ |
8/13/2022 | The China Press Newspaper | To solve the manpower shortage, the whole family in Japan introduces a replenishment robot | https://www.chinapress.com.my/20220814/%E8%A7%A3%E5%86%B3%E4%BA%BA%E5%8A%9B%E7%9F%AD%E7%BC%BA-%E6%97%A5%E6%9C%AC%E5%85%A8%E5%AE%B6%E5%BC%95%E5%85%A5%E8%A1%A5%E8%B4%A7%E6%9C%BA%E5%99%A8%E4%BA%BA/ |
8/11/2022 | The Iola Register | Japanese retailers use robots to stock shelves | https://www.iolaregister.com/news/world-news/japanese-retailers-use-robots-to-stock-shelves |
8/17/2022 | The Retail Optimiser | Family Mart automates refrigerated shelves with Telexistence robots | https://retail-optimiser.de/en/family-mart-automates-refrigerated-shelves-with-telexistence-robots/ |
8/12/2022 | The Robot Report | Restocking robots deployed in 300 Japanese convenience stores | https://www.therobotreport.com/restocking-robots-deployed-in-300-japanese-convenience-stores/ |
8/11/2022 | The Standard | Staff shortage is not a problem! FamilyMart will use ‘robots’ to fill chilled beverage shelves. substitute for human labor | https://thestandard.co/familymart-telexistence-robot-shelf-stocker/ |
8/15/2022 | The Standard | Convenience stores in Japan employ robots as full-time employees. Solve the problem of labor shortage | https://thestandard.co/japan-convenience-stores-robots-employee/ |
9/1/2022 | The Standard | Meet robot that stocks drinks in convenience store | https://www.standardmedia.co.ke/lifestyle/article/2001454629/meet-robot-that-stocks-drinks-in-convenience-store |
8/22/2022 | Wonderful Engineering | Japanese Stores Have Introduced Automated Shelf-Stocking Robots – Powered By AI | https://wonderfulengineering.com/japanese-stores-have-introduced-automated-shelf-stocking-robots-powered-by-ai/ |
9/8/2022 | Xtrend Nikkei | Famima in a place like this? The big game of opening 1000 stores with an unmanned system | https://xtrend.nikkei.com/atcl/contents/18/00702/00006/ |
8/31/2022 | Yahoo Finance | Robots that stock drinks at convenience stores aim to automate all ‘boring jobs done by humans’ | https://finance.yahoo.com/finance/news/robots-stock-drinks-convenience-stores-051522246.html |
8/15/2022 | Yahoo News Taiwan | Robot startup Telexistence helps Japanese convenience stores save manpower for restocking through NVIDIA technology | https://tw.news.yahoo.com/robot-startup-telexistence-helps-japanese-convenience-stores-save-manpower-for-restocking-through-nvidia-technology-095044959.html |
9/2/2022 | ZME Science | Corner stores in Japan hire robot stackers to help keep shelves full on the cheap | https://www.zmescience.com/science/japan-robot-store-worker-36123434/ |
Launching a Robotic Motion Dataset Generation Service in January 2026
/by txadminTelexistence Inc. (Headquarters: Tokyo, Japan; CEO: Jin Tomioka) today announced the launch of a groundbreaking service that will generate large-scale, stable, and cost-efficient robotic motion datasets tailored to customer requirements. The service will officially begin in January 2026, with pre-orders opening in September 2025.
At the core of this initiative is Telexistence’s newly established “Motion Data Factory.” This facility represents a new type of industrial infrastructure for the robotics industry. Much like electricity or telecommunications, it will function as a critical utility—delivering a stable and abundant supply of motion data that is essential for advancing robot intelligence, thereby accelerating the growth of robotics companies and research institutions worldwide.
Watch the PR video here: https://youtu.be/5Q8rIQ6HA4M
■Service Overview
– Target Customers: Robotics startups, global robot manufacturers, universities, and research institutions in Japan, the U.S., and Europe
– Core Services: Motion dataset generation using multi-joint robots / Optional data cleansing and curation
– Pricing Model: Based on dataset duration (hours) × task complexity
■About Telexistence
Telexistence Inc. is on a mission to change robotics, change structures, and change the world. The company develops remote-controlled and AI-driven robots, and operates services using its proprietary platforms. With world-class talent spanning hardware, software, AI, and teleoperation, Telexistence designs and builds everything in-house. By expanding the role of robots beyond factories and into society at large, the company aims to fundamentally redefine how labor is structured and delivered.
Contact Information:
Telexistence Inc.
Motion Data Factory inquiries: datafactory@tx-inc.com
General inquiries: info@tx-inc.com
Careers & recruiting inquiries: careers@tx-inc.com
Telexistence Wins the Prime Minister’s Award at the Japan Startup Awards 2025
/by txadminTelexistence Inc. (Headquarters: Tokyo, CEO: Jin Tomioka) has been awarded the prestigious Prime Minister’s Award at the government-led Japan Startup Awards 2025.
The Japan Startup Awards is a government recognition program that celebrates entrepreneurs and startups creating impactful new businesses that serve as role models for the next generation.
Telexistence has been advancing the social implementation of robotics by providing operation services primarily to retail and logistics enterprises. This is achieved through the deployment of in-house developed multi-joint robots optimized for customer operations, combined with autonomous AI control and human remote operation.
In retail, Telexistence’s “GHOST” system has automated the majority of beverage shelf-stocking operations in convenience stores. In logistics, the company has realized automation of depalletizing tasks at SENKO Co., Ltd.’s Fukuoka XD facility through an entirely new approach—robots that are non-fixed and fence-free, unlike traditional methods.
Furthermore, by leveraging operational data collected from real-world deployments, Telexistence is accelerating the implementation of learning loops and autonomous recovery policies using VLA (Vision-Language-Action) frameworks, in collaboration with U.S.-based Physical Intelligence and Japan’s AIROA, among others.
The advancement of social implementation, the innovativeness of its technical approach, and its role model value were highly recognized, leading to Telexistence’s receipt of the prestigious Prime Minister’s Award at the Japan Startup Awards 2025.
Future Outlook
Since its founding, Telexistence has strived to deeply understand customer operations and accelerate the social implementation of robotics with a practical approach. Winning the Prime Minister’s Award at the Japan Startup Awards 2025 is a recognition of that journey and direction. We will further accelerate our efforts to redefine work through robotics.
As we continue this challenge, we are seeking professionals across a wide range of fields—including hardware and software engineers—who are eager to drive real-world change from the ground up. We look forward to applications from those who share our vision.
Recruitment Information
🔗 Job Openings
In addition to the listed annual salaries, stock options may be granted depending on performance after joining.
Company Information / Contact
Telexistence and Physical Intelligence Announce Partnership to Automate Drink-Restocking Operations in Retail Stores
/by txadminTelexistence Inc. (“TX”) and Physical Intelligence (“PI”) announced a partnership to develop robotic foundation models, aiming to automate tasks of drink-restocking operations in convenience stores.
To date, TX’s AI robot “TX GHOST” has been running in convenience stores to automate the majority of drink-restocking tasks. Here, teleoperation by remote operators was also combined, due to some error cases being unpredictable and having numerous patterns of its recovery process. For example, recovering rolled over beverages inside display shelves is one of the error cases that was challenging to automate with off-the-shelf technology.
By combining TX’s large amount of unique “embodied” teleoperation data and know-how with PI’s state-of-the-art general-purpose robotics foundation models, this partnership intends to shift these manual teleoperation tasks to fully autonomous operations.
Partnership scope:
Telexistence (TX) will provide robots running in retail stores along with its teleoperation data, and work on combining PI’s vision language action (VLA) models using TX’s proprietary robotics technology.
Physical Intelligence (PI) will develop policies that address the challenges of recovering from error cases by training PI’s VLA models on data generated during real production.
Going further, by establishing and running a training loop of injecting new operation data, training, and re-deploying VLA models, TX and PI aim at creating a platform where robots with human-like “physical intelligence” can react and autonomously perform physical labor at various industries.
Our partnership is already underway, and we will share further details as the work progresses.
About Physical Intelligence ( https://www.physicalintelligence.company/ )
Physical Intelligence is bringing general-purpose AI into the physical world. We are a group of engineers, scientists, roboticists, and company builders developing foundation models and learning algorithms to power the robots of today and the physically-actuated devices of the future.
Address: 396 Treat Avenue, San Francisco
Representative: Karol Hausman, Co-Founder & CEO
Founded: February 21, 2024
Telexistence Robotic Solutions to Begin Phased Operation
/by txadminTelexistence Inc. (Headquarters: Chuo-ku, Tokyo; CEO: Jin Tomioka; “TX”) and SENKO Co., Ltd. (Headquarters: Kita-ku, Osaka; President: Kenji Sugimoto; “SENKO”) will introduce TX’s robotic solutions at SENKO’s Fukuoka XD, beginning phased operation in actual business activities from July 2024. Additionally, TX has begun development of next-generation models with improved processing capabilities, targeting deployment within 2 years.
Controlling four robotic arms and four automated forklifts as one group system, TX’s robotic solutions will automate tasks including loading from pallets to conveyors and stacking onto carts from pallets.
Features of TX Robotic Solutions:
Moving forward, TX will develop a next-generation model aiming to enhance processing capabilities, incorporating the non-fixed features of the current robot, based on operational results in actual business environments at Fukuoka XD.
About the Logistics Facility, Fukuoka XD
Scheduled Start Date: July 2024
Address: 4-1-1 Minato Kashi, Higashi-ku, Fukuoka City, Fukuoka
Click here for the Press Kit
About Telexistence (https://tx-inc.com)
TX is a robotics company that develops remote controlled robots with artificial intelligence, with the mission to change robots, change the structure, and change the world. Gathered by high expertise professionals from all over the world, the engineering team consistently develops robotic hardware, software and AI technology in-house. TX aims to expand the scope of robotics activities beyond the factory floor and transform the fundamental nature of labor society.
Address : 6-1-1, Heiwajima, Ota-ku, Tokyo
Representative: : Jin Tomioka, Co-Founder & CEO
Founded : January 23, 2017
Careers : https://tx-inc.com/en/career/
MIT-Japan Program Internship Report: Sophia Cheung
/by txadminAs part of Telexistence’s effort to find the best talent from anywhere on the planet, we work with Master’s and PhD interns throughout the year. Sophia connected with us via the MIT-Japan Program and decided to relocate to Japan for six months to work together.
Background: MIT Master’s of Engineering Degree in Mechanical Engineering, MIT Bachelor’s of Science in Mechanical Engineering. Professional Interest and Experience in Product Design and Development.
Internship Period: August 2023 – February 2024
Team: Hardware Engineering, Retail Robotics
What did you pursue in your Master’s research, and how does it fit with what we do at TX?
I finished my Master’s degree in Mechanical Engineering, under the Advanced Manufacturing and Design program at the Massachusetts Institute of Technology. Under this program, I undertook coursework in product design, mechanical design and supply chain/operations management. For my thesis work, I collaborated with Texas Instruments, a semiconductor manufacturer, to develop tools – including machine learning models, hardware, and software – to improve semiconductor yield through better wafer defect detection.
I think a lot of the skills I’ve learned through my Master’s program and thesis project relate directly to projects I have been assigned at TX. On the design side, I’ve been tasked with mechanism design, test bench design, and conducting material characterization studies. Working at TX has allowed me to extend my abilities in designing for real world manufacturing standards and has helped me become even more familiar with the CAD software needed to achieve this.
Unexpectedly, I’ve also happened across a project where I get to utilize my manufacturing supply chain/inventory management knowledge through developing models for store operation. I think the skills I’ve learned and practiced at TX will most definitely relate to my future career as an engineer.
What is your biggest achievement or learning through this internship so far?
Of course, this internship has allowed me to refine my technical skills in mechanical engineering and design. But one of the biggest skill growth I’ve noticed in myself is cross-functional collaboration and cross-cultural communication. Being able to interact with Japanese vendors and experts has allowed me to develop my communication skills in Japanese, specifically the vocabulary/language needed for mechanical engineering/design engineers. In addition, on a broader note, this experience has taught me how to generally conduct business in Japan, which I think will be helpful in the future. I hope to work in the product design and manufacturing realm, and of course manufacturing technologies will continue to involve Japanese companies, so having this skill set will be an advantage in future collaborations.
What are the three words that best describe the TX team or culture?
Flexible: The company culture is incredibly flexible. There are no hard requirements regarding time to report to the office, or remote/hybrid/in-person, as long as the work is done and goals are achieved. This allows many of the employees to work at a time that is best for their lifestyle. In addition, the start-up phase of the company means the directives by project can vary quite a lot from week to week, sometimes the vision for a project can pivot; the team is really good at adjusting the workflow and being flexible to match the direction of the vision.
Goal-Oriented: This type of mindset reduces time wasted – the priority is that objectives are achieved and the milestones are met, so employees are free to work in the method that works best for them. This means there can be a reduction in time spent doing unnecessary tasks and red-tape/bureaucracy.
Diverse: The company is made up of many employees from different nationalities and backgrounds. It works well since it offers a well rounded team with many different problem-solving methods, and it is interesting to get to know each others’ previous experiences and learn from others.
Would you recommend TX as a place to have an internship and why?
Absolutely. It is rare to come across such a flexible and encouraging work environment, and as an intern, this means that you can pick and choose projects/tasks that best align with your goals and professional interests. Since the team is small, many of the tasks we work on have a direct impact on the actual deployed robot. The team is incredibly helpful and willing to share their expertise, so I never feel like I am asking too many questions, meaning I’m learning new things everyday.
Telexistence Raises USD 170M (JPY 23Bn) Series B
/by txadminAnnounces new partnerships with SoftBank Robotics Group and Foxconn, accelerating its business expansion in North America and operational capabilities in mass production
Telexistence (“TX”) has successfully raised a USD 170M Series B round. In addition to the follow-on investments from the lead investors in previous funding rounds, including Monoful Venture Partners, KDDI Open Innovation Fund, and Airbus Ventures, TX has also secured funding from new investors including SoftBank Group Corp. (“SBG”), HH-CTBC Partnership (Foxconn Co-GP Fund), and Globis Capital Partners (“GCP”). TX also entered into a strategic business partnership agreement with SoftBank Robotic Group Corp. (“SBRG”), a subsidiary of SBG, to promote their business collaboration globally, with a focus on accelerating commercialization in North America. Additionally, TX will initiate its collaboration with Foxconn to establish production technology, carrying out mass production for its next-generation model, “GHOST”. With this funding, Mr. Kenichi “Kent” Yoshida (SBRG) and Mr. Ryohei Nomoto (GCP) will be newly appointed as directors.
Since its inception in 2017, TX has surged ahead from R&D and proof-of-concept with small-scale robots to deploying hundreds of its own robots in dynamic environments outside factories and executed at commercial scale. In 2021, TX announced a partnership with FamilyMart, one of the three major convenience store chains in Japan, through which the team is deploying its robots to 300 of FamilyMart’s stores.
“With the proud backing of our new partners SBG and Foxconn, TX increases its commitment to accelerate the rapid expansion of its existing robot operations and drive the development of robots with human-level versatility, which is the goal of anyone involved in robotics.“ said Jin Tomioka, CEO of Telexistence. “With this latest funding, we aim to amplify our search for top, diverse talent to enhance our global capabilities at scale.” Tomioka added, “Regardless of nationality, age, or length of tenure, TX believes that there are countless opportunities for individuals with demonstrated skills to thrive, and in fact, current team members hail from 25 different countries. TX adheres to the organizational principle of providing compensation, including salaries and stock options, that is commensurate with performance to the greatest extent possible.”
TX eagerly awaits the participation of professionals from around the world who share its mission and values.
Current Open Positions:
Press Kit: Link
2022 Summer Intern Report: Shreyas Sharma
/by txadminAs part of Telexistence’s effort to find the best talent from anywhere on the planet, we work with Master’s and PhD interns throughout the year. Shreyas reached out to us in June 2022 showing his strong interest in the opportunity to work together. It took us only a couple of weeks to agree that it would be a great fit and to sign the internship agreement.
Background: Pursuing Master’s degree at the Graduate School of Engineering of Hokkaido University.
Internship Period: August – September 2022 (2 months)
Team: Mechatronics
What do you pursue in your Master’s, and how does it fit with what we do at TX?
I am a Master’s Student at the Graduate School of Engineering of Hokkaido University. I am working at the Smart Structures and Systems Laboratory in the Division of Human Mechanical System Designs and my research is focused on developing Compliant Grippers for robotics using SMA actuators. While developing the experimental system for my research I have come to realize that I have a large
knowledge gap specifically related to the low-level software development of robotics systems. For example, the SMA (Shape Memory Alloys) Actuators are really difficult to work with because right now there are not many reliable control methods for the systems, and in most cases, we have to develop our own low-level codes for it to work. I explained my situation to my manager during my interview and he explained that it would be a great opportunity for me to work on similar problem at TX. Converting this problem into a mutually beneficial opportunity I have been working with the Mechatronics Development Team at TX to develop low level codes that would eventually make the inter-modular communication much easier inside the robot. Since coming to TX, I have noticed an exponential growth in my knowledge of low-level software development, and that is most definitely going to help me a lot with my research.
What is your biggest achievement or learning through this internship so far? What challenges have you faced while working at TX and how did you overcome them?
I have yet to figure out my biggest achievement at TX as I am constantly working on better things every day and it gives me a sense of accomplishment every time! However, I do know that my biggest learning is not something Technical rather a soft skill. I have some work experience prior to shifting to higher studies and during that time I was under the impression that the idea of leadership and teamwork was directly related to one’s intrinsic ability to put up a façade while communicating with people. After coming to TX, I have realized that teamwork and leadership, in fact, need real personalities and that in turn makes communication much easier. I have learnt a lot from my team here at TX and I intend to use these learning all my life!
Coming to the challenges I have faced. I understand that I have a huge knowledge gap on the software side of robotics. While giving the interview I had communicated that to my manager with a lot of emphasis. As a result, he asked me to start working on low-level codes for the TX robot. This was definitely challenging to me. However, the way it turns out I started bombarding my colleagues with a million questions. One might expect the people to get tired of answering so many questions, instead I received a million answers in return. That built a very open and inclusive
environment which allowed me to try out different things with all the freedom without worrying about making a mistake. It never felt like I was working “for” someone, rather it was like we were all trying to come up with a solution together. That, in my honest opinion, is the definition of a healthy work
environment. And that is a basic requirement to overcome any challenges.
What are the three words that best describe TX team or culture?
Progressive:
I have been following TX’s progress over the years and it never fails to impress me. I was really awestruck by the videos they upload on YouTube. You could almost take me for a die-hard fan! I always wondered is it just for show or the company actually has a progressive mind set when it comes to
Research and Development in Robotics. Having worked in other robotics Start-ups I have built a keen and sceptic understanding. But when I actually saw the CTO, the CEO, Head of Mechatronics Engineering and all the other employees I realized that it was truly, in every sense of the word, Progressive.
Inclusive:
As I explained before the people at TX are really open to questions and always ready for a conversation be it work or play. That makes for a really inclusive environment.
Incredible:
Well, this could be a biased opinion but I think TX is an incredible company that is working on state-of-the-art technology for a very difficult problem statement.
Would you recommend TX as a place to have an internship and why?
I would wholeheartedly recommend TX as a place for internship. The people here are very encouraging and never back down when you bombard them with questions, which is one of my bad habits. They make you feel involved and you get real hands-on experience which is really rare these days. I think for people who believe in taking the initiative and working on challenging problems TX is a very good place to start. This company can provide hands on experience over a wide range of technologies that are sometimes hidden away in research papers. It is really interesting to see the constant iterations of prototyping and product development cycle produce great Robots. Join TX and have fun while gaining tons of experience!
International Media Response to Telexistence’s Press Release on 300-Store Deployment (Online Media Coverage)
/by txadminOn August 10, 2022, Telexistence issued a press release regarding the installation of TX SCARA into 300 FamilyMart stores across Japan. The press release generated a tremendous response, and within a month of its release, media in at least 27 countries around the world carried the news in more than 80 original articles.
In addition, we counted more than 200 syndicated articles derived from media outlets such as the Associated Press and Bloomberg, as far as we could research. Below is a list of the major original articles.
2022 Summer Intern Report: Eleftherios Triantafyllidis (Elef)
/by txadminAs part of Telexistence’s effort to find the best talent from anywhere on the planet, we work with Master’s and PhD interns throughout the year. Elef reached out to us in March 2022 showing his strong interest in the opportunity to work together. Despite the complicated visa procedure and the entry restriction amid COVID-19 pandemic, we were able to successfully invite Elef from the UK.
Background: Pursuing PhD in Robotics with a focus on space Teleoperation and Human-Computer Interaction at the University of Edinburgh
Internship Period: July – October 2022
Team: Automation
What do you pursue in your PhD research, and how does it fit with what we do at TX?
In my PhD. I am investigating how different multi-sensory devices and multimodal sensory information, affect human perception and motor performance in VR/MR-based manipulation tasks, coupled with effective evaluation methods to help quantify and measure these. My future goal is not only to properly understand (and most importantly measure) how different multimodal interfaces affect human perception and by extent performance, but also how these could be translated to effective transferable skills for intelligent robots operating in complex environments via effective machine learning strategies such as imitation learning.As part of TX’s goal are to be present everywhere (Telepresence -> Telexistence), I believe my research is very closely entangled with the company’s goal of increasing operator’s immersion when operating telepresence/teleoperation robots.
What is your biggest achievement or learning through this internship so far?
I believe my biggest achievement is the development and conceptualisation of a simulation environment (ISAAC Sim), where TX’s Scara robot can operate in and aid not only be used internally in the company to test different methods without the need to operate the real robot first and also for the company to be able to present to external partners the goal of TX via an appropriate simulation. This will later potentially help the company communicate to external organisations and funders (without the need to physically travel) the company’s goal and future business plans. I hope this project will be used and presented at the upcoming IROS conference and I truly hope it will increase the company’s exposure to the robotics and wider community. This was all achieved thanks to my colleagues helping at every step of the way (automation) and also their support when issues arose. The weekly follow-up meetings with my team are a very good opportunity to discuss and brainstorm with each other about our potential technical problems which are always very nicely solved via everyone’s collective feedback.
What are the three words that best describe the TX team or culture?
Teamwork: The ability to approach others within the company and one’s own team freely when problems or technical issues arise. I think this can be attributed to and is in virtue of TX’s work environment and the absence of a “strict hierarchy”, as anyone can approach others and collectively work together to solve any potential problems in a very friendly and professional environment.
Freedom: The ability to choose how to accomplish a given task so long as the end-goal task is achieved. For example, after agreeing upon a set of end-goals with one’s supervising manager at TX, there are very common occasions where the employee can find alternatives to achieve the goal that is very much welcomed by the company. In essence, you are free to work in any way you would like and choose the “road” to the end-goal freely, so long as you are aware of the timeline and the expected results that your manager and by extent the company expects.
Responsibility: Each employee is responsible for a given task. I believe Freedom and Responsibility are very closely related words here. In my case, I feel that I am responsible for my given tasks and I am given the freedom to work and achieve them in my own way. It is my firm believe that this is undoubtedly a motivating factor that builds upon creativity and I personally find it incredibly helpful to work efficiently and with excitement.
Would you recommend TX as a place to have an internship and why?
I most certainly would. TX is a perfect place for anyone looking to have the freedom of working independently and simultaneously as a member of a team, with the freedom of choice of completing an agreed-upon longer-term goal, so long as that person takes responsibility. This I believe, is a fundamental pillar of success for any company allowing their employees the freedom to pursue their own projects, timelines and milestones, so long as those are agreed upon by the respective managers to align them with the company’s goal. Finally, as the company is based in Japan which I am very amazed by and really like, it very nicely blends the work environment with a place that I really like living in.
[JOINT RELEASE] Telexistence to Begin Installing AI Robot “TX SCARA” in 300 FamilyMart Stores
/by txadminTelexistence and FamilyMart today announced the mass deployment of its originally developed AI robot “TX SCARA” and the in-store task analysis system “TX Work Analytics” into 300 FamilyMart stores starting later this month.
■Reducing Store Expenses and Achieving Higher Quality Store Operations with “TX SCARA” and “TX Work Analytics”
TX SCARA was created to do the specific task of restocking refrigerated shelves with bottles and cans, a repetitive, tedious job generally performed by employees in often uncomfortable settings. TX SCARA operates 24/7, replenishing shelves to completely removes the task from the store staff. The introduction of Telexistence robots and its AI system will create time surplus without adding employees, and the time can be reallocated to customer service and shop floor enhancement, leading to higher quality work environment and store operations.
Bundled with the robot, Telexistence will also introduce the workflow analysis tool “TX Work Analytics” into FamilyMart stores. By having store staff wear the location information transmitter, this tool visualizes the types of in-store tasks and workload by time of day. TX Work Analytics will enable optimization of work schedules and staff allocation in the environment where the AI robot performs the shelf restocking tasks in the back storage areas.
The implementation of AI robots in FamilyMart stores will allow retailers to take advantage of the newly created time and economic surplus in the store environment. Retailers can focus on further improvements in the store environment for both employees and customers, as well as the profitability of each store.
See Telexistence Press Kit for more photos.